100% Satisfaction Guarantee
All our eyewear passes through strict quality control procedures by our trained
professional staff before we dispatch any order. If any manufacturing faults
develop within this 12 month period simply return the product to us with proof
of purchase and we will provide you with a replacement to your satisfaction. We
will replace free of charge any items that are of a substandard quality within a
12 month period. This warranty covers all eyeglasses frames, lenses, sunglasses
frames and lenses - every product sold by eyesightglasses. Our multiple lens
coatings are also covered by this 100% satisfaction guarantee.
After you receive
your product, should it not be in absolutely perfect condition please contact us
immediately. We will happily refund any purchase where the product is damaged
and where we cannot replace the damaged product. You do notice any quality
problems or manufacturing defects, and then you must contact us first within 7
days so we can attend to your concern immediately.
Please make sure to contact
our dedicated customer service team if you have any questions about your order.
(Note that damage to frames or lenses caused by general day to day wear and tear
is not covered by this 12 month guarantee).
The product warranty granted by
eyesightglasses is additional to any rights you may have as a consumer under
relevant law, and is in addition to any warranty in respect of any product
granted by the manufacturer of the product.
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